Frequently Asked Questions (FAQ)
Frequently Asked Questions
Koi sawal hai? Hum yahan hain! Neeche kuch common sawalat ke jawab diye gaye hain.
🛍️ Orders & Shipping
Q: Main order kaise karu?
A: Apni pasand ki product select karein, cart mein add karein, aur checkout par apni details fill karein. Bilkul simple!
Q: Delivery kitne din mein hoti hai?
A: Hum Pakistan mein 3-7 working days mein deliver karte hain.
Q: Kya Cash on Delivery available hai?
A: Ji haan! Hum Cash on Delivery (COD) offer karte hain Pakistan bhar mein.
Q: Main apna order track kar sakta/sakti hun?
A: Order place hone ke baad aapko ek tracking number email kiya jayega jis se aap apna order track kar sakte hain.
🌿 Products
Q: Kya Root Flora ke products 100% natural hain?
A: Ji bilkul! Hamare tamam products natural ingredients se banaye gaye hain aur kisi bhi harmful chemical se free hain.
Q: Kya products skin ke liye safe hain?
A: Haan, hamare products dermatologist tested hain. Lekin agar aapko koi specific allergy hai toh pehle ingredients list zaroor check karein.
Q: Products ki expiry date kya hoti hai?
A: Har product par manufacturing aur expiry date clearly likhi hoti hai. Packaging par check karein.
💰 Returns & Refunds
Q: Agar product pasand na aaye toh kya hoga?
A: Hum 7-day return policy offer karte hain. Agar product damaged ya galat aaya ho toh hum se rabta karein.
Q: Refund kaise milega?
A: Refund 5-7 working days mein process ho jata hai. Tafseel ke liye hamari Refund Policy zaroor parhen.
📞 Contact
Q: Main Root Flora se kaise rabta karun?
A: Aap hamari Contact page par ja kar hum se baat kar sakte hain. Hum 24-48 ghante mein jawab dete hain.